Fast delivery is an important factor for customer satisfaction and can also affect your ranking on Amazon. One important aspect of this is the processing time of your orders. In this blog post, you'll learn how to optimize your processing time to satisfy your customers and improve your performance in the Marketplace.
One way to shorten the processing time on your orders is to set a "Shorter Standard Processing time". Customers prefer fast deliveries and a promise just one day earlier can make the difference between a customer ordering from you or not. By setting a standard processing time of 0 (Same Day) or 1 day, you improve your promised processing time for your entire inventory.
Optionally, you can also specify and save your order processing capacity. As a result, you specify how many orders you can process within your standard processing time. However, if you receive more orders than you can handle, protect yourself from late deliveries by adding an extra day of processing time for any orders that exceed your capacity.
For some products, preparation and packaging can sometimes take longer than for others. In this case, you can also set a specific processing time for these ASINs that differs from your standard processing time. This way, you can take advantage of a shorter processing time for part of your inventory.
Markus Miklautsch is a successful entrepreneur from Klagenfurt in Austria. His experience in online retail has shown him the importance of building a strong brand and knowing the needs of customers. He uses his own software to support his retail business under the Stilmelange brand and his e-commerce agency Xretailer. Learn all about his career in the new Amazon podcast.
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