To keep your customers happy on Amazon, you should avoid deliveries arriving late. But what do you do if the delivery time is extended due to regional holidays? One possibility is to activate the Amazon holiday mode. We’ll show you how to make it work. In addition, there are new regulations for the sale of erotic items on Amazon. Furthermore, we would like to inform you about the current webinar dates.
H2 To enable Amazon Vacation Mode
To avoid delivery delays, you can either extend the processing time or activate the so-called Amazon holiday mode. In fact, doing neither of these will negatively impact your late delivery rate. This rate should always be less than 4 percent. Accordingly, for every 100 items, only 4 should arrive late to your customers. When it comes to holidays that are celebrated throughout Germany, Amazon itself responds to the delays and informs customers about the expected date of receipt of the goods. In the case of regional holidays, things look different: Customers are sometimes not informed and may react unhappily to the fact that the goods arrive too late. This is because they may not be aware that it was a holiday at all. In addition, Amazon counts the late deliveries to the corresponding rate. Therefore, our tip: Either adjust the delivery time for regional holidays or activate the holiday mode.
H2 New guidelines on erotic articles
Amazon recently set new guidelines for erotic items. Among other things, some items, such as massage wands, have been added to the category. However, if you offer an item yourself that now falls into the category, you don’t have to pay any special attention, as the changes will happen automatically. However, you do need to make sure that all items are new and have a clearly visible expiration date. In addition, there must be no offensive language included. The guidelines for abusive content are also exceedingly strict.
H2 Amazon Webinars in October
For October, Amazon has put together a few webinars where sellers can learn about important topics or expand existing knowledge. We have listed the most important dates for you:
- Oct. 5, 11 a.m.: Pan-European shipment
- If you want to learn about the benefits of pan-European shipping, you can watch this webinar.
- Oct. 7, 11 a.m.: Making products with self-shipment more visible
- Here you will learn how to better place products that you ship yourself and consequently reach more customers.
- Oct. 7, 2 p.m.: Amazon Advertising
- For this webinar you must be registered in the brand register. In the event you will learn how to present your brand in the best possible way.
- Oct. 8, 10 a.m.: Live chat on advertisements
- In this webinar, you’ll learn all about creating ad campaigns.
That was the most important Amazon news this week. Do you also have questions about how to activate Amazon Vacation Mode or need help registering for the webinars? We are happy to help you in this regard with words and deeds. Just send us a message – without any obligation, of course.
We look forward to hearing from you.