In this blog we have already shown you how to create email templates with Helium 10 Follow-Up and how to send them automatically. But since you do not only send automatic messages, we would now like to present you the third Helium 10 Follow-Up tutorial. In it, we will show you how to send emails manually as well. In addition, we inform you about the Helium 10 costs and share our own experiences with the tool. You can also find a detailed tutorial in English here.
Before you start, you should check if your Helium 10 account is connected to your Seller Central account. If it is not yet, you can find the corresponding instructions here. After that you can start with the first steps of the Helium 10 Follow-Up Tutorial.
First you need to open the tool and click on "Orders". After that you will see several icons. However, at first these are only pale in color. This is because they have not been activated yet. To do this, you need to select an order. You can do this by clicking on the box next to the job. After that, the icons will no longer be gray but black.
Next, click on the now highlighted envelope icon. After that, a new window opens in which you can see your saved templates and create new ones. Via the blue field "Confirm" you can also send already created mails immediately.
If you prefer to use a template instead, you can edit it using the golden button. After that it will be opened, and you can configure it as you like. Afterwards you can save the template and send it via the "Confirm" command.
You also have the option to create a new template. To do this, you need to click on "New Template". A new window will open, and you can edit the message as you wish. Afterwards, you can save the text again and send it. You will also receive a shipping confirmation from Follow-Up.
Follow-Up is unfortunately not integrated in the free version* of Helium 10. However, in the Start the tool is fully included in the following offers:
If you also want to save money when using Helium 10, we have another tip for you: With our Helium 10 code KATRIN6M20 you can save 20 % for 6 months or 10% every month! You can find all the information here*.
Follow-Up is an excellent tool to ensure good customer communication on Amazon. It is easy to use, and you can send messages within seconds. We have always had good experiences with Follow-Up in our work as an Amazon agency and our customers are equally satisfied. For this reason, we can highly recommend the email tool! However, you should be careful not to send too many manual mails, otherwise a suspicion of spam can arise, and Amazon will interrupt your deliveries.
These were all the steps of the Helium 10 Follow-Up Tutorial you need to send the emails to your customers manually. Do you have any further questions about another Helium 10 tool or Amazon optimization in general? Then feel free to get in touch with us. We are always ready to help you with words and deeds. Feel free to send us a message - of course, completely without obligation.
We look forward to hearing from you.
via Helium 10